New registered users receive a $10 coupon
Frequently asked questions
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.
Can I modify or cancel my order after placing it?
Orders are processed quickly, so we cannot guarantee modifications or cancellations. Please contact us at [email protected] ASAP, and we’ll do our best to assist.
How can I track my order?
Once your order ships, you will receive a tracking number via email to monitor its status.
Do you offer free shipping?
Yes! We offer free worldwide shipping on all orders, with no minimum purchase required.
How long does shipping take?
Estimated delivery time is 7-15 business days, depending on your location and customs processing.
Do I have to pay customs fees?
Some countries may charge import duties or taxes. Customers are responsible for any applicable customs fees.
What is your return policy?
We only accept returns or refunds for defective or damaged products. Please contact us within 7 days of receiving your order.
How do I request a return?
Email us at [email protected] with your order number and photos of the issue, and our team will assist you.
What is the AI-powered bird feeder?
Our AI-powered smart bird feeder identifies and recognizes over 2,000 bird species with 98% accuracy, providing real-time insights into your backyard visitors.
How does the bird feeder work?
The feeder uses high-precision AI and a built-in camera to capture and identify birds, displaying detailed information on your mobile app.
Is the bird feeder weatherproof?
Yes! Our feeder is designed to withstand various weather conditions, making it perfect for year-round outdoor use.
How can I contact Birdster?
You can reach us via email at [email protected] or call us at +1 206 683 4206.